At Gadget Galli, we offer exchanges but do not provide refunds for sold goods; the defect liability period will be one year however, the product must be in its original, undamaged condition, returned within 7 days of purchase, and accompanied by all original packaging and accessories. Also, delivery charges incurred during the exchange should be borne by the customer. Custom-made or clearance items and personalized furniture are not eligible for exchange, and customers are responsible for returning costs unless a product arrives damaged or defective. We're committed to ensuring your satisfaction and are ready to assist with any questions or concerns you may have about your purchase.